FAQs

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Do you have a pool?

Yes - we have a 15m  pool which is not heated but there is however, a large heated spa.

Is there a play area for the children?

We do not have any playground equipment, however there is plenty of open space all around the property for the children to play on.  We have tennis racquets, footballs and other games equipment available for free from reception.

Can you see the beach?

No - Port Stephens Treescape is situated at the edge of Tomaree National Park, we are surrounded by luscious bush, dunes and wetlands. There is a pedestrian beach access gate for guests from the resort and it takes approx 10 - 15 minutes to walk to either Samurai Beach or the non patrolled end of One Mile Beach. There is also a 4WD access track to Samurai Beach that runs adjacent to the park boundary. Alternatively the park is a 3 minute drive from the patrolled end of One Mile Beach.


Camping at Treescape

Treescape offers low-volume, bush-style camping with limited facilities on site.  Camp fires and smoking are strictly NOT allowed due to the danger of bush. 


What to do if you find a sick or orphaned native animal

For small native animals (eg bird, possum, lizard, tortoise) throw a blanket or towel over it to immobilise it, then quickly scoop it up and put it in a ventilated box and cover it. Keep it warm, quiet and undisturbed to minimise shock.

Take it to a vet or call the Wildlife In Need of Care ph: 1300 946 295

Larger animals may be too dangerous to handle (kangaroo). Keep an eye on the animal, protect it from further harm and call the Wildlife In Need of Care ph: 1300 946 295.  See more


Will I see a Koala?

The property forms part of a Koala corridor so there is a high chance you will see one. 

What linen is supplied in the accommodation?

All linen and towels are provided in accommodation.

Is there a guest laundry?

Port Stephens Treescape has a guest laundry with washers and dryers. Washing powder and Tokens are available for purchase at Reception.  $4 per wash/dry cycle.

Is there a restaurant/conference centre on site?

Port Stephens Treescape currently does not have a restaurant onsite. For more information about options for your conference or group booking call  1800 822 200.


Can I bring a pet?

Port Stephens Treescape is home to a wide range of native animals such as koalas, goannas, echidnas and more so bringing pets onto the property is strictly forbidden.


Where will I buy my groceries?

Salamander Shopping Centre is only a 5 minute drive from the property and has a Woolworths, Coles & Aldi supermarkets. Anna Bay (5 minutes dive) also has a smaller IGA supermarket, butchers, fruit & veg and bakeries.

Is there internet access at the park?

We are unable to offer WiFi at the park as the One Mile area has limited signal and therefore we have limited access to Wi-Fi. 


Do you have a kids club?

There is currently no kids club available at Port Stephens Treescape but limited activities are offered during NSW school Holidays.  Please see reception during your stay.

Can I book tours through Reception?

We can book and take payments for a number of local tours and activities. Please enquire at reception for more details.

What association discounts do you offer?

Special discounts and hot deals are advertised regularly via our hol-e-deals newsletter - enter your email address to join.

How far is it to Port Stephens Treescape?

Port Stephens Treescape is approx 2 1/2 hours drive north of Sydney.

The property is only minutes from pristine beaches and amazing sand dunes and is a 10 minute drive from the heart of Port Stephens,  Nelson Bay.


Ask us about Corporate and Long Stay rates.

Contact us to enquire about a Corporate or Long Stay Rate for your business stay at Treescape. FREECALL 1800 822 200


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